Privacy Policy

Thank you for your interest in our website and related pages. Your privacy and comfort are of utmost importance to us, and we want you to know how and why we use our visitors' information through this Privacy Notice. Please read it carefully.

Pacha Inca Cusco Tours E.I.R.L, a travel and tourism agency, is committed to respecting your privacy and complying with the Personal Data Protection Law (Law 29733). Any information provided that is considered personal data, according to Law 29733, will be treated and securely stored under our responsibility in computer systems, both in Peru and in other countries, and may also be stored in cloud-based computer systems.

The processing and use of your personal data by Pacha Inca Cusco Tours E.I.R.L, the travel and tourism agency, will be done in accordance with the conditions and purposes of this Privacy Notice and to the extent you have given your consent, either through contract/form subscription, acceptance of terms by clicking or similar means.

If we need to use your personal data for purposes other than those stated in this Notice, we will contact you to request your authorization.

1. Why do we request and use your personal data?

We use your personal data to identify you, locate you, communicate with you, contact you, provide you with information, fulfill obligations we have with you, and create databases used to offer products and/or services from Pacha Inca Cusco Tours E.I.R.L, the travel and tourism agency, that may be of interest to you and/or third parties.

The use of personal data and sensitive data will be directly related to the type of interaction you have with Pacha Inca Cusco Tours E.I.R.L, the travel and tourism agency, whether it's commercial, labor-related, civil, commercial, or of any other nature. The handling of personal data and/or sensitive data will be indefinite from the date they were provided.

2. What personal data will we obtain and from where?

For the purposes stated in this Notice, we may collect your personal data in various ways: in person, through visits to our website, through phone calls, and from other sources permitted by Law 29733.

Personal data we directly request and obtain through our website:

a) Name

b) Email

c) Phone number

Once you provide your personal data to Pacha Inca Cusco Tours E.I.R.L, the travel and tourism agency, it will be securely stored in different media, with access restricted to individuals and/or entities with whom Pacha Inca Cusco Tours E.I.R.L has a relationship. We have appropriate security measures to protect your personal data from unauthorized access. If required by any authority, your personal data may be made available to them in strict compliance with Law 29733.

The processing of your personal data, which you have provided to Pacha Inca Cusco Tours E.I.R.L, the travel and tourism agency, may be carried out according to the terms and conditions stated in this Notice, and you expressly authorize Pacha Inca Cusco Tours E.I.R.L, the travel and tourism agency, to use it unless you express your opposition through any of the means indicated by Law 29733.

3. How to access, rectify, cancel, or oppose the use of your personal data?

You have the right to access your personal data and details of their processing, as well as to correct them if they are inaccurate or incomplete. You can also request the cancellation of your data if you consider they are not required for any of the purposes stated in this Notice. If your data is being used for unauthorized purposes or if the contractual or service relationship has ended, you can send an opposition request to pachainca.com (https://www.pachainca.com/en).

4. Sensitive personal data

As sensitive personal data is involved, you must provide express and written consent to Pacha Inca Cusco Tours E.I.R.L, the travel and tourism agency, through your signature, whether physical or electronic, or any authentication mechanism established. We commit not to process this data for purposes other than the specific contract or agreement for which they were provided with your consent.

5. Modifications to the privacy notice

We reserve the right to make modifications and/or updates to this Notice at any time, based on legislative changes, internal policies, or new requirements for offering our services or products. These modifications will be made available to the public through our website pages.